Support
Warranty Policy
Nirakt provides only genuine professional equipment sourced directly from official brand distributors. All products are covered under their respective manufacturer warranty policies.
1. Brand Warranties
Warranties for cameras, lenses, microphones, displays, and IT accessories are provided directly by the respective brands (e.g. Sony, Canon, Shure, Wacom, LG, Logitech). Warranty durations typically range from 1 to 3 years.
2. Solution Installations
For custom solutions (podcast studios, classrooms, conference setups) designed and installed by Nirakt, we provide a 90-day comprehensive installation and workmanship warranty covering cabling, mounting integrity, and setup alignment.
3. Claim Process
To file a warranty claim, you may contact the brand's authorized service center directly using your original tax invoice. Alternatively, reach out to the Nirakt support team at info@nirakt.com, and we will assist you with the coordination process.